TOPIC 4: CAREER IN TOURISM. UNIT 1

TOPIC 4: CAREER IN TOURISM

UNIT 1

1. Study the glossary to the topic.

accommodation facilities

гостиничное хозяйство, жилые помещения

advance training

повышение квалификации

adventure tour guide

гид приключенческих туров

attractions operations manager

директор-распорядитель по аттракционам

attractions

аттракционы, достопримечательности

bartender

бармен

bed and breakfast

гостиница «ночлег и завтрак»

bonus

премия, вознаграждение, добавочное преимущество, бонус

campground operator

управляющий кемпингом, палаточным лагерем

candidate

кандидат, претендент, соискатель

career growth/career progression

карьерный рост, продвижение по службе

CEO (Chief Executive Officer)

главный исполнительный директор

challenging

трудный, интересный, требующий отдачи всех сил

concierge

консьерж

consulting/research firm

консалтинговая/исследовательская фирма

cook

повар

customer

заказчик, клиент, посетитель

database

база данных

employee

служащий

event planner

профессиональный организатор мероприятий

executive

руководитель (высшего звена)

front desk agent

секретарь, администратор по приему посетителей, гостей

guest services supervisor

администратор по обслуживанию гостей

head chef

главный шеф-повар

headhunter / recruiter

специалист по подбору персонала

heritage interpreters

специалист по национальному наследию

hospitality industry

гостиничный бизнес

hostess

хозяйка, стюардесса

information centre

информационный центр

interpretive centre

информационно-справочный центр

itinerary

маршрут

lobby/reception area

вестибюль, фойе

long-term career

многолетняя карьера

maintenance supervisor

начальник материально-технического обеспечения

multi-day tour

многодневный тур

occupation

профессия, занятие

off season

мертвый сезон

operational/supervisory/ management/executive position

рабочие специальности/руководители низшего звена/руководители среднего звена/руководители высшего звена

people skills

навыки работы с людьми

personal attributes

личные качества

placement

устройство на работу

priority

приоритет

professional association

профессиональная ассоциация, профсоюз

reference

рекомендация

resort chain

сеть курортов

restaurant server

официант

restaurant shift supervisor

начальник смены в ресторане

resume

резюме, анкета

rooms division manager

менеджер по управлению номерным фондом гостиницы

salary

зарплата (ежемесячная)

seasonal nature

сезонный характер

self-starter

инициативный человек

ski patrol supervisor

начальник лыжного патруля

small accommodation business

малый гостиничный бизнес

snapshot

краткий обзор

to accompany passengers

сопровождать пассажиров

to apply for a job

подавать заявление о приеме на работу

to assess tourism potential

оценить потенциал для работы в сфере туризма

to be behind the scenes

оставаться в тени (за кадром)

to climb the tourism ladder

подниматься по карьерной лестнице

to conduct comparative research studies

проводить сравнительные исследования

to explore new destinations

исследовать новые направления

to hire

нанимать на работу

to prosper

процветать

to start your own business

открывать собственный бизнес, начинать свое дело

to supervise

заведовать, руководить, инспектировать

to work flexible hours

работать по гибкому расписанию, по скользящему графику

tour company

туристическая компания

sour director

руководитель туристической группы

tour group

туристическая группа

tour guide

гид-экскурсовод

tour operator

туристический оператор

tourism industry

индустрия туризма

tourism product

туристский продукт

tourism researcher

маркетолог в сфере туризма

tourism sector

туристический сектор

transportation company

транспортная компания

travel carrier

перевозчик

Vice President of Human Resources

вице-президент по трудовым ресурсам, начальник отдела кадров

wage

зарплата (еженедельная)

working experience

опыт работы

2. Make a presentation in Russian on the specific features of the work of caterers. Make use of the text “Caterers”.

Caterers

What do they do? Caterers prepare & serve food & drink at parties & other functions. Specializations : Particular types of food or particular types of functions. Preferred education : Varies from HS diploma or GED to bachelor's degree. Certification & licensing : Catering businesses need to be licensed like other food service establishments; many employers prefer employees with food safety certification. Getting ahead : Moving from low- to high-skilled jobs, or from less prestigious to more prestigious companies. Many open their own businesses. Skills & knowledge : Vary by job, but almost all catering jobs involve working well with customers and clients, working under pressure, crisis management, and multi-tasking. Where they work : Private homes, reception halls, anywhere parties are held. Work for catering companies. Job outlook : Good in the long run but usually worse during a recession .

WHAT DO THEY DO?

What's a wedding reception without a wedding cake? Or a black-tie fundraiser without a six-course meal? What's a corporate meeting without coffee and donuts, or an art opening without wine and cheese?

Catering companies provide the goodies that help make special events special. They may provide simple refreshments for a film crew on a movie set or caviar and blini at a film star's party. Or a buffet for a Christmas Day open-house in a private home. Or basic hors d'oeuvres at a reception for a retiring professor.

Just about any sort of event you can imagine – sporting events, private parties, church functions, government events, press conferences, fashion shows and more--are catered by catering companies. Some events are bare bones. Others are elaborate affairs.

While many restaurants offer catering services as a sideline, many caterers are businesses completely independent from restaurants. Some caterers are small companies that mostly cater home parties and receptions. Others are large establishments that cater Hollywood, embassy, and government events. These independent businesses operate out of premises of their own equipped with offices, storage space for supplies, and kitchens.

Catering involves a variety of jobs, most of them also found in the restaurant and hotel-banquet trade. Chefs and cooks prepare food and drink. Bus staff help transport food, set up, and pick up afterwards. Wait staff serve. Dishwashers deal with the mountains of dirty plates. Sales staff find clients and customers.

Catering companies also have staff who aren't directly connected with cooking, serving, and cleaning up. Event designers work with customers and sales staff to plan and design events and act as liaison between customers and other catering staff. Stylists select linens, table settings, flower arrangements and all the other embellishments that create a party atmosphere. Purchasing staff work with suppliers to buy goods the firm needs at the best possible price. Managers organize all the others.

In very small firms one person may do almost all of these jobs, or the company may not offer all of these services. In cities like Washington, New York, or Los Angeles, where lavish entertaining is a way of life for major corporations and the elite, there are large firms that employ hundreds of people.

SPECIALIZATION

Some catering firms are generalists, providing food for everything from weddings to tailgate picnics. Some specialize in particular types of cuisine, like Chinese or Italian food. Still others specialize in particular kinds of events, from weddings and corporate functions to sports events and feeding film crews working on location.

EDUCATION, CERTIFICATION, & LICENSING

Catering firms employ many people in jobs that typically require little education or experience – wait staff, bus staff, and prep cooks, for example. However, for other jobs, catering managers usually want more education and experience than the average employer. Catering firms do most of their business providing high-end services for special occasions. Clients have high expectations about the quality of food and service and are much more demanding than they would be on the average night out at a family restaurant. Managers therefore try to hire staff with the personal and professional experience that will help them meet these expectations. Experience in high-end restaurants and hotels is particularly valuable.

Large firms usually want their head chefs to have culinary-school degrees, significant high-end chef experience, or both. Other sales and managerial jobs usually require a bachelor's degree in an appropriate field, such as hotel and restaurant management or marketing.

GETTING AHEAD

People in catering get ahead in several ways. They may move up from the less-skilled, lower-paying jobs like prep cook or Wait staff to higher-paying jobs like chef or sales. Or they may advance by moving from less prestigious to more prestigious firms, from a small-town firm that does mainly local weddings to a major city firm that caters charity balls. Many also seek to move up by setting out on their own as independent entrepreneurs.

OUTLOOK

Demand for catering services expanded considerably during the 1990s, providing a steady stream of work for both private and corporate clients. The field is no longer growing at such a rapid pace. Many jobs will continue to be available however, since there is a high turnover in this business, as there is throughout the food service.

http://www.careerprospects.org/briefs/A-D/Caterers.shtml