TOPIC 4: CAREER IN TOURISM
UNIT 1
1. Study the glossary to the topic.
accommodation facilities |
гостиничное хозяйство, жилые помещения |
advance training |
повышение квалификации |
adventure tour guide |
гид приключенческих туров |
attractions operations manager |
директор-распорядитель по аттракционам |
attractions |
аттракционы, достопримечательности |
bartender |
бармен |
bed and breakfast |
гостиница «ночлег и завтрак» |
bonus |
премия, вознаграждение, добавочное преимущество, бонус |
campground operator |
управляющий кемпингом, палаточным лагерем |
candidate |
кандидат, претендент, соискатель |
career growth/career progression |
карьерный рост, продвижение по службе |
CEO (Chief Executive Officer) |
главный исполнительный директор |
challenging |
трудный, интересный, требующий отдачи всех сил |
concierge |
консьерж |
consulting/research firm |
консалтинговая/исследовательская фирма |
cook |
повар |
customer |
заказчик, клиент, посетитель |
database |
база данных |
employee |
служащий |
event planner |
профессиональный организатор мероприятий |
executive |
руководитель (высшего звена) |
front desk agent |
секретарь, администратор по приему посетителей, гостей |
guest services supervisor |
администратор по обслуживанию гостей |
head chef |
главный шеф-повар |
headhunter / recruiter |
специалист по подбору персонала |
heritage interpreters |
специалист по национальному наследию |
hospitality industry |
гостиничный бизнес |
hostess |
хозяйка, стюардесса |
information centre |
информационный центр |
interpretive centre |
информационно-справочный центр |
itinerary |
маршрут |
lobby/reception area |
вестибюль, фойе |
long-term career |
многолетняя карьера |
maintenance supervisor |
начальник материально-технического обеспечения |
multi-day tour |
многодневный тур |
occupation |
профессия, занятие |
off season |
мертвый сезон |
operational/supervisory/ management/executive position |
рабочие специальности/руководители низшего звена/руководители среднего звена/руководители высшего звена |
people skills |
навыки работы с людьми |
personal attributes |
личные качества |
placement |
устройство на работу |
priority |
приоритет |
professional association |
профессиональная ассоциация, профсоюз |
reference |
рекомендация |
resort chain |
сеть курортов |
restaurant server |
официант |
restaurant shift supervisor |
начальник смены в ресторане |
resume |
резюме, анкета |
rooms division manager |
менеджер по управлению номерным фондом гостиницы |
salary |
зарплата (ежемесячная) |
seasonal nature |
сезонный характер |
self-starter |
инициативный человек |
ski patrol supervisor |
начальник лыжного патруля |
small accommodation business |
малый гостиничный бизнес |
snapshot |
краткий обзор |
to accompany passengers |
сопровождать пассажиров |
to apply for a job |
подавать заявление о приеме на работу |
to assess tourism potential |
оценить потенциал для работы в сфере туризма |
to be behind the scenes |
оставаться в тени (за кадром) |
to climb the tourism ladder |
подниматься по карьерной лестнице |
to conduct comparative research studies |
проводить сравнительные исследования |
to explore new destinations |
исследовать новые направления |
to hire |
нанимать на работу |
to prosper |
процветать |
to start your own business |
открывать собственный бизнес, начинать свое дело |
to supervise |
заведовать, руководить, инспектировать |
to work flexible hours |
работать по гибкому расписанию, по скользящему графику |
tour company |
туристическая компания |
sour director |
руководитель туристической группы |
tour group |
туристическая группа |
tour guide |
гид-экскурсовод |
tour operator |
туристический оператор |
tourism industry |
индустрия туризма |
tourism product |
туристский продукт |
tourism researcher |
маркетолог в сфере туризма |
tourism sector |
туристический сектор |
transportation company |
транспортная компания |
travel carrier |
перевозчик |
Vice President of Human Resources |
вице-президент по трудовым ресурсам, начальник отдела кадров |
wage |
зарплата (еженедельная) |
working experience |
опыт работы |
2. Make a presentation in Russian on the specific features of the work of caterers. Make use of the text “Caterers”.
Caterers
What do they do? Caterers prepare & serve food & drink at parties & other functions. Specializations : Particular types of food or particular types of functions. Preferred education : Varies from HS diploma or GED to bachelor's degree. Certification & licensing : Catering businesses need to be licensed like other food service establishments; many employers prefer employees with food safety certification. Getting ahead : Moving from low- to high-skilled jobs, or from less prestigious to more prestigious companies. Many open their own businesses. Skills & knowledge : Vary by job, but almost all catering jobs involve working well with customers and clients, working under pressure, crisis management, and multi-tasking. Where they work : Private homes, reception halls, anywhere parties are held. Work for catering companies. Job outlook : Good in the long run but usually worse during a recession .
WHAT DO THEY DO?
What's a wedding reception without a wedding cake? Or a black-tie fundraiser without a six-course meal? What's a corporate meeting without coffee and donuts, or an art opening without wine and cheese?
Catering companies provide the goodies that help make special events special. They may provide simple refreshments for a film crew on a movie set or caviar and blini at a film star's party. Or a buffet for a Christmas Day open-house in a private home. Or basic hors d'oeuvres at a reception for a retiring professor.
Just about any sort of event you can imagine – sporting events, private parties, church functions, government events, press conferences, fashion shows and more--are catered by catering companies. Some events are bare bones. Others are elaborate affairs.
While many restaurants offer catering services as a sideline, many caterers are businesses completely independent from restaurants. Some caterers are small companies that mostly cater home parties and receptions. Others are large establishments that cater Hollywood, embassy, and government events. These independent businesses operate out of premises of their own equipped with offices, storage space for supplies, and kitchens.
Catering involves a variety of jobs, most of them also found in the restaurant and hotel-banquet trade. Chefs and cooks prepare food and drink. Bus staff help transport food, set up, and pick up afterwards. Wait staff serve. Dishwashers deal with the mountains of dirty plates. Sales staff find clients and customers.
Catering companies also have staff who aren't directly connected with cooking, serving, and cleaning up. Event designers work with customers and sales staff to plan and design events and act as liaison between customers and other catering staff. Stylists select linens, table settings, flower arrangements and all the other embellishments that create a party atmosphere. Purchasing staff work with suppliers to buy goods the firm needs at the best possible price. Managers organize all the others.
In very small firms one person may do almost all of these jobs, or the company may not offer all of these services. In cities like Washington, New York, or Los Angeles, where lavish entertaining is a way of life for major corporations and the elite, there are large firms that employ hundreds of people.
SPECIALIZATION
Some catering firms are generalists, providing food for everything from weddings to tailgate picnics. Some specialize in particular types of cuisine, like Chinese or Italian food. Still others specialize in particular kinds of events, from weddings and corporate functions to sports events and feeding film crews working on location.
EDUCATION, CERTIFICATION, & LICENSING
Catering firms employ many people in jobs that typically require little education or experience – wait staff, bus staff, and prep cooks, for example. However, for other jobs, catering managers usually want more education and experience than the average employer. Catering firms do most of their business providing high-end services for special occasions. Clients have high expectations about the quality of food and service and are much more demanding than they would be on the average night out at a family restaurant. Managers therefore try to hire staff with the personal and professional experience that will help them meet these expectations. Experience in high-end restaurants and hotels is particularly valuable.
Large firms usually want their head chefs to have culinary-school degrees, significant high-end chef experience, or both. Other sales and managerial jobs usually require a bachelor's degree in an appropriate field, such as hotel and restaurant management or marketing.
GETTING AHEAD
People in catering get ahead in several ways. They may move up from the less-skilled, lower-paying jobs like prep cook or Wait staff to higher-paying jobs like chef or sales. Or they may advance by moving from less prestigious to more prestigious firms, from a small-town firm that does mainly local weddings to a major city firm that caters charity balls. Many also seek to move up by setting out on their own as independent entrepreneurs.
OUTLOOK
Demand for catering services expanded considerably during the 1990s, providing a steady stream of work for both private and corporate clients. The field is no longer growing at such a rapid pace. Many jobs will continue to be available however, since there is a high turnover in this business, as there is throughout the food service.