It is considered rude
- not to return a greeting
- to say "OK, thanks" even if you don't feel well
- to hug a person you know
RSVP in an invitation means that this invitation
- should be answered if you can't come
- should be answered orally
- should be answered
When you write a thank you note you should not
- sign off.
- mention at least one sentence about the item itself, e.g. the reason you like it.
- sign your name making an autograph scrawl.
Apologies depend on the level of formality as well as
- the circumstances
- the degree of the harm done
- the mood of people
A person uses I’m sorry in the sentence ‘I’m sorry you broke your car’
- to express sadness
- to express condolence
- to show sympathy
In the USA and the UK it is … to compliment parents on their babies.
- common
- inappropriate
- undesirable
It is possible to disagree with superiors as long as
- you maintain business distance
- it is done in an acceptable way
- you don’t apologise before expressing disagreement
If any guests have to fly to your event then you should give then at least
- a two-week notice
- a four-week notice
- a six-week notice
In … offers of help are usually made only once.
- the UK
- all English speaking countries
- the USA
To reply to compliments you can either thank the person and explain something about the thing being complimented, or you can …
- return the compliment
- say nothing
- just smile at the person
A handshake
- is appropriate when you’re introduced to a stranger
- is considered inappropriate in a formal situation
- is a must among friends
A compliment is a remark that expresses
- gratitude to somebody
- praise or admiration of somebody
- sincerity
For “big” favours, that is, ones involving more time and effort, the beneficiary may
- give money to the doer of the favour
- invite the doer of the favour to a dinner or somewhere out
- give a gift to the doer of the favour
If neither your partner nor your children have been mentioned in the invitation you should
- ask whether you could come with them
- not take them
- take only your partner
A preclosing is
- a word/phrase that ends a conversation
- a word/phrase that signals the end of a conversation
- a word/phrase that starts a conversation
What ending is suitable for a letter beginning with "Dear Mr Peterson"?
- Yours gratefully
- Yours sincerely
- Yours faithfully
Complete the sentence: ‘Sorry…’
- I have got to meet my mother
- I’ve to meet my mother
- I’ve got to meet my mother
… going out for a coffee?
- Let’s
- Do you feel like
- Do you feel
C: Oh Anna, I love your dress!
A: ...
- Really? It was only a cheap one…
- Really? Why?
- Yes, it looks nice on me, doesn’t it?
Thank you for the lift.
- Me too.
- You are welcome
- The same to you.
The phrase ‘I could be wrong, but’ is the example of
- indirect disagreement
- direct disagreement
- tentative agreement
What’s new?
- Hi!
- I’m good.
- I got a new job.
Good bye, and thanks again for all you’ve done.
- It was a pleasure.
- Never mind.
- Please.
C: You look very swish, Lizzy!
A:
- Thanks very much! You do to!
- Thanks very much! You do two!
- Thanks very much! You do too!
Have a nice weekend!
- I will.
- Thank you, it is nice of you.
- Thanks, the same to you.
I was thinking I might go to the pub after work,
- if you fancy me
- if you fancy so
- if you fancy it
How are you?
- OK. And yours?
- Fine. Yourself?
- I’m well.
Which option is correct?
- Dear Sir/madam
- Dear Sir,
- Dear Sir, Madam,
Do you want to… ?
- go on a date with me
- meet for a coffee one time
- meet up for a coffee sometime
Let me help you
- You needn’t, thank you.
- You mustn’t, thank you.
- You are welcome.