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Telephoning
Quiz
Choose the correct answer
Which statement is true?
Remember to avoid calls around the usual period most people will be sleeping.
Late time is the best time to sort out some business matters by phone.
No one will be against having a short business chat on the phone before sleep.
Which statement is true?
You can play a ‘guess’ game to cheer up your partner by phone.
You should not give your name unless you are asked.
ive your name when the telephone is answered, before asking for the person you are requesting.
Which statement is true?
Your voice reflects your courtesy.
You voice reflects your social status.
Your voice reflects your marital status.
Choose the correct telephone phrase.
Could you put me down with the Managing Director?
Could you put me through to the Managing Director?
Could put me up to the Managing Director?
Choose the correct telephone phrase.
Could you speak over, please?
Could you speak in, please?
Could you speak up, please?
‘To give smb a buzz’ means ...
to call smb
to push smb
to confuse smb
‘To tie up the line’ means ...
to hang up the receiver
to speak on the phone
to cut off the line
‘Hold the wire’ means ...
to connect somebody
to speak to the point
to wait on the telephone and not hang up
‘To replace the receiver’ means ...
to put down the telephone
to buy a new handset
to charge the telephone
‘Unlisted number’ means ...
a telephone number that is intentionally not listed in telephone books.
a telephone number which you don’t have on your list